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PAYMENT, REFUNDs, & SCHOLARSHIPS

Are scholarships available?

Scholarships are available for all Mudlark programs. No child is ever turned away from a program for financial reasons.

How do I request a scholarship?

Scholarships may be requested directly in the registration form for every program.

If you take a Mudlark after-school class at a school with Right at School or PTA registration, please ask your administrator about how to register and request a scholarship.

Can I pay in installments?

Please contact us if you are interested in setting up an installment plan. We will work with you to create one. To pay in installments, we will need a card on file that will be charged the agreed-upon amount on agreed-upon dates. Installment plans may not always be possible, especially for short-term programs.

When is payment due?

Depends on the program! Please see below.

For Mudlark H.Q. Programs

When registering for HQ classes, you will have the option to pay immediately or be sent an invoice. For those paying by invoice, payment is due in full 14 days after receipt of your invoice or by the first day of the program (whichever comes first).

For Mudlark In-School Classes

Payment is due upon registration for our in-school classes. If you have requested a partial scholarship or installment plan, your due date will be determined in those communications.

What is your refund policy?

Depends on the program! Please see below.

For Play Lab

There are no refunds for cancellation within 14 days of the first Play Lab rehearsal. Play Lab has a limited number of participant slots available, and an original script is written with that specific number of parts.

For Other Mudlark H.Q. Programs

If your schedule changes or the class is not a good fit after your child tries it, we understand and are happy to issue a refund. No refunds will be issued after the second day or class of the program has passed.  

For Mudlark In-School Classes

If your schedule changes or the class is not a good fit after your child tries it, we understand and are happy to issue a refund. No refunds will be issued after the second class has passed.

I have a question not listed here, who should I contact?

Please contact Lucinda Allen, Associate Managing Director, at lucinda@mudlarktheater.org or 847-448-0708 with any questions about payment, refunds, or scholarships.

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MUDLARK H.Q. PROGRAMS

How do I register for a Mudlark HQ program?

Links to register for all Mudlark HQ programs can be found through the Classes At Mudlark page on our website. Click underneath the program you are looking at where it says “Register Here” and you should be redirected to the correct registration form. If you received an email from us, the links to register provided there will take you to the same forms.

 

Where do Mudlark HQ classes take place?

They take place at 1417 Hinman Avenue, the First Congregational Church of Evanston’s Administrative Building, in which we are tenants. In order to get buzzed up to Mudlark please dial 04# on the callbox and someone will answer and buzz you into the building. That number is also listed on the sign to the left of the door.

When we answer the call box please state the program you are here to attend, we will not buzz you into the building without speaking with you through the call box for safety reasons.

Mudlark is located on the second floor of the building, so please head up the staircase on the left-hand side of the lobby and take a right at the top of the stairs.

For Winter and Spring Break Camps, instructors will meet campers either on the front lawn or in the lobby of the building. If you don’t see instructors waiting on the front lawn please follow the same process to buzz in and you’ll be met in the lobby.

 

Where do I pick my child up from a Mudlark HQ program?

At the end of all classes and programs students will be brought down to the front door of the building, instructors will wait with them just outside the front door. Of course if there is inclement weather or you are going to wait for the duration of your child’s program feel free to buzz in and wait in the building lobby or on the red couches in the hallway outside the Mudlark Main Office.

 

Should my child bring a snack with them?

Yes! We take snack breaks in almost all our HQ programs, some classes may not depending on instructor discretion, but we recommend sending snacks with your child particularly for longer classes. We also recommend sending them with a water bottle!

If your child is attending Winter or Spring Break Camp and staying for the full day, they should also bring a lunch with them, as no lunch will be provided by Mudlark.

Please ensure all food is nut free.

 

There’s no school today or it’s a half day – is there still class at Mudlark?

Yes! Unless you have been specifically contacted by Mudlark to let you know there is no class, or the date is listed as a no class date on our website, we will have class even if schools are off that day. Please check the Classes At Mudlark page for a full range of dates for each class/program, any pre-planned no class dates will be listed there. In the case of inclement weather, Mudlark will contact all families if class will be cancelled.

 

My child won’t be attending class due to an illness/other commitment, do I need to let anyone know?

If your child won’t be attending class due to an illness, family commitment, or for any other reason, if you have the opportunity, please email vanessa@mudlarktheater.org. Particularly for performance/ensemble based classes, it is very useful to know about absences in advance so that instructors can plan accordingly.

 

I have a question not listed here, who should I contact?

If you have a question not answered here, please contact our Education Associate Vanessa Strahan at vanessa@mudlarktheater.org.

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